Terms & Conditions

Please read our Terms and Conditions carefully before using our website or availing our services. By accessing or using this platform, you agree to abide by these terms that ensure transparency, trust, and the best care experience for all our patients.

Last Updated: February 27, 2026

Terms & Conditions

Please read these Terms carefully before using our website or availing any medical service at Suraksha Eye Care Hospital.

1. Agreement to Terms

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please do not use our services or website.

These terms apply to all patients, visitors, and users accessing our services online or offline.

2. Medical Services

Our hospital provides eye care services through qualified professionals. All treatments and procedures are performed based on medical evaluation and patient consent.

  • Consultations are offered by licensed ophthalmologists and optometrists.
  • Treatment outcomes may vary based on individual health conditions.
  • Emergency cases will be prioritized as per medical necessity.

3. Appointments and Cancellations

Patients are encouraged to book appointments in advance. In case of cancellation, please notify us at least 24 hours before the scheduled time.

Important Notice

Failure to show up for scheduled appointments without prior notice may result in rescheduling delays.

4. Payment and Fees

All consultation and treatment fees are due at the time of service unless otherwise agreed upon. We accept various payment methods including cash, debit/credit cards, and digital transfers.

  • Refunds are subject to hospital policy and management approval.
  • Charges may vary depending on the complexity of treatment.

5. Privacy and Data Protection

Your personal and medical information is confidential and will not be shared with third parties except as required by law or to facilitate medical care.

We ensure compliance with applicable data protection and privacy regulations. Your data is stored securely in accordance with healthcare standards.

6. Prohibited Use

Users must not misuse our website or services. The following activities are strictly prohibited:

Providing false or misleading patient information
Unauthorized access or modification of website content
Using our content for commercial or promotional use without permission
Engaging in any activity that disrupts service availability

7. Limitation of Liability

While we strive to ensure the best outcomes, Suraksha Eye Care Hospital shall not be held liable for indirect, incidental, or consequential damages arising from the use or inability to use our services.

8. Indemnification

You agree to indemnify and hold harmless Suraksha Eye Care Hospital, its staff, and affiliates from any claims, damages, or expenses resulting from violation of these Terms.

9. Termination of Services

We reserve the right to deny or discontinue services to any individual who fails to comply with our policies or behaves inappropriately within our premises.

10. Governing Law

These Terms are governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the local courts in Tamil Nadu.

11. Updates to Terms

We may update these Terms periodically to reflect changes in policy or law. Updated terms will be posted on this page with the revised date.

By continuing to use our website or services, you agree to the updated Terms and Conditions.

Questions About Our Terms?

If you have any questions or concerns regarding these Terms & Conditions, feel free to reach out to our support team.

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